Improving the ergonomics of the Ministry of Education's tools


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ContentSide has been selected by the French Ministry of Education to improve the ergonomics of statistical and decision support applications.

Our interlocutors appreciated our experience in the creation of the media monitoring and statistics tool News' Innov that we developed, and our role in co-designing the new print and web magazine creation and distribution service for the La Poste Group, Difyz.

Working with users, the UX approachare key elements in all our projects.

Course of the mission

Our UX Designer, Alexandre Goislard, worked for the Ministry of Education toaudit, propose and design ergonomic and intuitive interfaces.

To do this, he began by collecting requirements from project managers and end users of the various services to be improved.

Theergonomic audit he carried out takes into account the various ergonomic criteria recommended by Bastien and Scapin:

  • guidance
  • the workload
  • explicit control
  • adaptability
  • error management
  • homogeneity
  • compatibility

The ergonomic audit identified a number of possibleimprovements to make the existing services more efficient and their use more readable, simple and fast.

Wireframes (black and white wireframes) were produced to illustrate the ergonomic recommendations.

Ministry of Education service before intervention
Before
Service of the Ministry of National Education after intervention
After

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